Solvemate is a SaaS platform forcustomer service automation.
Solvemate's virtual agents instantly resolve the vast majority of requests by actively guiding the customer to the right answer. If a human agent is needed, the customer is efficiently routed to the right person.
Training a virtual agent is easy: through machine learning, the performance continuously improves, and further training is automatically suggested when needed.
Going-live is quick and easy and can be done in just a few days. Solvemate integrates with existing service workflows to automate repetitive tasks. This enables 24/7 support, while getting better insights, and saving costs.
https://www.solvemate.com/